The ability to empathize can make or break
Posted: Wed Jan 29, 2025 4:34 am
[Potential Buyer]: “Mark. I am so sorry I have not had a chance to call. It’s been crazy over here. The information you have sent me is so helpful. Can you chat at noon tomorrow?”
[Salesperson]: “Actually I’m tied up, but I’m free at 2. Does that work?”
[Potential Buyer]: “Let’s chat then.”
Empathy — the “sales professional’s secret gambling data romania superpower” — is only attainable with the cognitive and emotional support of sufficient sleep.
The ability to empathize can make or break a sales pitch or customer relationship in the best of times.
In the wake of COVID-19, most of your prospects and clients likely find themselves in unchartered waters, and you yourself are probably under a considerable amount of pressure to salvage deals and adapt to a changing market environment.
With such unprecedented levels of uncertainty in businesses across every industry, empathy—and the human connections it creates—is more important than ever, especially for sellers.
[Salesperson]: “Actually I’m tied up, but I’m free at 2. Does that work?”
[Potential Buyer]: “Let’s chat then.”
Empathy — the “sales professional’s secret gambling data romania superpower” — is only attainable with the cognitive and emotional support of sufficient sleep.
The ability to empathize can make or break a sales pitch or customer relationship in the best of times.
In the wake of COVID-19, most of your prospects and clients likely find themselves in unchartered waters, and you yourself are probably under a considerable amount of pressure to salvage deals and adapt to a changing market environment.
With such unprecedented levels of uncertainty in businesses across every industry, empathy—and the human connections it creates—is more important than ever, especially for sellers.