Customer Service

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mdabuhasan
Posts: 160
Joined: Tue Jan 07, 2025 5:04 am

Customer Service

Post by mdabuhasan »

As long as the editor pre-sets specific keywords under the posts published on the social platform, such as "I want to participate", as long as this set of keywords appears in anyone's message, the chatbot will be triggered to reply to the message and the activity will be Messages are automatically sent to community users. This kind of application often appears in lottery activities. Brands use lottery draws or gifts as incentives to attract users to tag their friends or share posts, thereby increasing social interaction and exposure.

For example, the scalp care brand AROMASE uses a chatbot to truemoney phone number data guide customers into one-on-one message conversations. It further designs a question-and-answer chatbot to interact with members through a "scalp quiz" to not only gain an in-depth understanding of members' For scalp problems, we can also provide professional scalp health examination consultation. Through this interactive method, brands can distinguish customer groups with different scalp problems and automatically label them to facilitate subsequent precise marketing.
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