Brand identity is an internal factor, meaning it depends entirely on what happens within the company . That's why we can say that it's "easy" to control. The quotation marks are there because when push comes to shove, this can get very complicated. We'll explain why.
In a world where information travels faster than we can even imagine, it is essential to have tight control over what we say and to continually analyse what is said about us, as it is the only way to quality directors email lists prevent a potential crisis that negatively affects our company. But to do so, we need each and every one of our communications to be perfectly aligned with our identity and what we want to convey. The problem comes when it comes to putting all this into practice, as a company can carry out many different actions to communicate with its target audience, it has several channels of interaction with its clients and followers and, in addition, it normally has many employees with the most diverse functions.
Focus on the details
Personally checking that everything is perfectly aligned with our objectives is an inconceivable task in many cases. If we want to ensure the long-term health of our company, it will be very important to do two things. On the one hand, training all our employees in a philosophy and way of thinking that helps them identify on a daily basis whether what they are doing is aligned with the brand's purpose. On the other hand, creating corporate identity manuals and action guides that respond to how to react and act in various possible situations. In addition, to ensure that each department is making good use of these, it will also be important that the heads of these departments are people who are very well aligned with these objectives and are responsible for ensuring that within their areas they work to achieve them.
How does taking care of our brand identity affect us as a company?
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