Get twice the result with half the effort

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"The essence of e-commerce customer service is still selling. While answering customer questions, they will try their best to throw a product link to the customer to reduce their shopping friction and save them from searching the website for a long time." WARX often requires team members to stand on the Think from the customer’s perspective.

The Omnichat customer service system aggregates conversations from the official website, FB, LINE, and IG, allowing the WARX team to greatly reduce labor costs. The "Shopping Guide Link" clearly responds to customers' product needs, making sales convenient and tracking link effectiveness.

"It can improve the quality of customer service and team work laos email list efficiency." Both the boss and team partners affirm the help of the customer service system.


WARX’s satisfactory recommendation: “, spend less time, and do better marketing and customer service!”
Under the operation of the WARX team, the Omnichat function has brought full benefits. In addition to allowing more customers to complete checkout, it also makes it easier for customer service staff to manage conversations.

Jinjie and WARX partners are very happy that the conversion rate has improved, new customers have turned into regular customers, and monthly performance is booming. In the future, we will continue to accumulate LINE friends, focus on marketing, and maximize the value of the tool!