Companies like to speak in numbers. How can your product
Posted: Sun Jan 19, 2025 8:38 am
IT Channel News: Why do you think this product is relevant in the market today? What tasks can it help solve for companies?
S. Shch.: Every day, companies with a large client audience generate thousands of requests that need to be resolved as quickly and accurately as possible. These can be companies from different areas - retail, banks, government agencies and many others. Our product can help them improve the quality and speed of customer service, optimize business processes, automate routine operations and free up employees' time to solve more important tasks. In addition, it allows you to quickly analyze large volumes of historically accumulated requests to draw conclusions and support decision-making and business development.
IT Channel News: Does your product function mongolia company email list as a separate system or can it be integrated into other ready-made IT solutions?
S. Shch.: Our system can be used in any way. It can work as a standalone solution, but it is also possible to add Gen.AI to your existing system to enhance its functionality and add more intelligence. For example, we can integrate with a request system or ITSM, adding the full range of product capabilities - from deep analysis of requests, including attached files, to classification, generating prompts for operators and automatic responses to users.
S. Shch.: Every day, companies with a large client audience generate thousands of requests that need to be resolved as quickly and accurately as possible. These can be companies from different areas - retail, banks, government agencies and many others. Our product can help them improve the quality and speed of customer service, optimize business processes, automate routine operations and free up employees' time to solve more important tasks. In addition, it allows you to quickly analyze large volumes of historically accumulated requests to draw conclusions and support decision-making and business development.
IT Channel News: Does your product function mongolia company email list as a separate system or can it be integrated into other ready-made IT solutions?
S. Shch.: Our system can be used in any way. It can work as a standalone solution, but it is also possible to add Gen.AI to your existing system to enhance its functionality and add more intelligence. For example, we can integrate with a request system or ITSM, adding the full range of product capabilities - from deep analysis of requests, including attached files, to classification, generating prompts for operators and automatic responses to users.