Benefits of the customer sharing model
Posted: Sun Jan 19, 2025 4:33 am
Customer sharing type
In the customer allocation model, customers are classified and the company that will be responsible for them is decided. The characteristic of this model is that both inside sales and field sales are consistently responsible for the customer until the contract is concluded. Classification is based on products, region, contract status, etc.
The advantage of the shared customer model is that there is no handover, so bahamas phone number resource there is no misunderstanding of information, and it is easy to manage cases. Another advantage is that the same department and person in charge are consistently in charge from the beginning until the deal is closed, making it easier to maintain motivation.
Disadvantages of the customer sharing model
In the case of customer-facing sales, if a customer requests a deal while an inside salesperson is in the middle of a discussion, this can lead to irregular movements and delays. In addition, the requirement for closing ability can be a heavy burden on inside salespeople.
In the customer allocation model, customers are classified and the company that will be responsible for them is decided. The characteristic of this model is that both inside sales and field sales are consistently responsible for the customer until the contract is concluded. Classification is based on products, region, contract status, etc.
The advantage of the shared customer model is that there is no handover, so bahamas phone number resource there is no misunderstanding of information, and it is easy to manage cases. Another advantage is that the same department and person in charge are consistently in charge from the beginning until the deal is closed, making it easier to maintain motivation.
Disadvantages of the customer sharing model
In the case of customer-facing sales, if a customer requests a deal while an inside salesperson is in the middle of a discussion, this can lead to irregular movements and delays. In addition, the requirement for closing ability can be a heavy burden on inside salespeople.