Jane Smith, HR Director at ZenLoop:
Posted: Sat Jan 18, 2025 8:58 am
“When an unforeseen incident forced us to close our office temporarily, we used SMS to notify our employees about remote work arrangements and safety protocols. The denmark telegram high open rates ensured that every employee received the critical information promptly. SMS played a vital role in keeping our workforce informed and calm during a period of uncertainty.”
Mark Johnson, Marketing Manager of PQR Services:
“We recently faced a cybersecurity breach, and trust in our brand was at stake. By leveraging an SMS platform, we sent out immediate notifications to our customers, assuring them of the steps we were taking to address the issue and protect their data. The high engagement rate of SMS helped us rebuild trust and maintain transparency throughout the crisis.”
Step-by-step plan for your crisis management SMS workflow
During times of crisis, maintaining effective communication with your customers is crucial for building trust, providing timely updates, and managing their expectations. Implementing a well-designed SMS workflow can help ensure that your crisis communication messages reach your customers efficiently and effectively. Here’s a step-by-step guide to creating the best SMS workflow for crisis communication to customers:
Mark Johnson, Marketing Manager of PQR Services:
“We recently faced a cybersecurity breach, and trust in our brand was at stake. By leveraging an SMS platform, we sent out immediate notifications to our customers, assuring them of the steps we were taking to address the issue and protect their data. The high engagement rate of SMS helped us rebuild trust and maintain transparency throughout the crisis.”
Step-by-step plan for your crisis management SMS workflow
During times of crisis, maintaining effective communication with your customers is crucial for building trust, providing timely updates, and managing their expectations. Implementing a well-designed SMS workflow can help ensure that your crisis communication messages reach your customers efficiently and effectively. Here’s a step-by-step guide to creating the best SMS workflow for crisis communication to customers: