Once the claim process begins, the bank will pause the transaction until the situation is resolved. This process can take from 10 to 90 days after the payment has been made.
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During this time, you have a period of time to submit, through your payment platform, the receipts mentioned in the previous point and avoid losing your money.
As a seller, you should be aware of this situation, since a timely whatsapp data claim can help you keep your finances healthy and provide security to your future clients.
Tips to avoid a chargeback in your business
While it's not possible to stay away from chargebacks, you can take good practices to reduce the chances of this happening.
Below we share some tips to avoid them in your business:
Keep your contact information visible
If a customer has the option to contact you to resolve any queries, you will avoid them resorting to chargebacks. Provide an email, phone number or install a chatbot so they can find you quickly and easily.
Visible terms and conditions
Informing your customers about your cancellation , return, and shipping time policies will help reduce the chances of chargebacks. The clearer this documentation is, the better.
Install the best payment gateway according to your needs
Before making a decision, check out the services they offer and approach entrepreneurs who have already used them. Some gateways offer a system that detects suspicious behavior and contacts you before accepting the purchase.