Use chatbots or automation 12. Encourage a detailed assessment
Posted: Mon Jan 06, 2025 5:22 am
13. Use Google My Business Updates 14. Collect feedback on site 15. Organize special events or theme nights 16. Create a review page on your website 17. Reward employees for positive reviews 18. Display current reviews prominently in your restaurant 19. Answer ALL reviews 20. Use service robots to address guests australia phone data Why are Google reviews so important? People who are specifically looking for a place to stay are increasingly using Google reviews to decide whether they want to visit a restaurant, café or bar . The reviews of previous guests provide trust and describe first-hand experiences. They are therefore essential for you as a restaurateur . A recent study shows how important Google reviews are for building trust: – 81 percent of consumers use Google to read online reviews. This means that Google remains by far the most used website. – 75 percent of consumers regularly or always read online reviews about local companies. – 50 percent of consumers trust online reviews just as much as a recommendation from family or friends. Source: brightlocal Positive reviews can help your business to succeed , while bad reviews can put some of your target audience off from visiting.
You should therefore make sure that your guests feel particularly comfortable and that your service and offerings meet or even exceed your customers' expectations. If you have already received reviews and don't know how to deal with them, read our article with lots of tips on how to best respond to positive or negative Google reviews . In another article we explain how to add a restaurant to Google Maps and get a Google business profile. 20 Easy Ways to Increase Your Google Ratings To get more Google reviews, you can take a few simple steps to encourage your guests to leave a rating and review. Here are some ideas that can help you get more reviews: 1. Speak to your guests directly Make your guests aware of the opportunity to leave a review on Google if you have the impression that they are satisfied with your service and products. After a visit, politely point out that you would be happy to receive a review . 2. Integrate a QR code into the menu Another practical way to ask your guests to leave a review is to integrate a QR code into your menu .
You should therefore make sure that your guests feel particularly comfortable and that your service and offerings meet or even exceed your customers' expectations. If you have already received reviews and don't know how to deal with them, read our article with lots of tips on how to best respond to positive or negative Google reviews . In another article we explain how to add a restaurant to Google Maps and get a Google business profile. 20 Easy Ways to Increase Your Google Ratings To get more Google reviews, you can take a few simple steps to encourage your guests to leave a rating and review. Here are some ideas that can help you get more reviews: 1. Speak to your guests directly Make your guests aware of the opportunity to leave a review on Google if you have the impression that they are satisfied with your service and products. After a visit, politely point out that you would be happy to receive a review . 2. Integrate a QR code into the menu Another practical way to ask your guests to leave a review is to integrate a QR code into your menu .