Birchbox Quiz Image via Birchbox These Questions Are Designed to Identify or Eliminate Different Product Attributes, Making It Easy to Provide Specific Recommendations. Just Like the Other Personalization Examples Here, They Also Convert Better Than Generic Suggestions. Warby Parker Also Uses Quizzes and Five Free Pairs of Frames to Try to Help Consumers Ensure They’ll Like at Least One of the Choices. Warby Parker Quiz Image via Warby Parker the Questions Start Out Very Broad, Asking About Gender , Style , and Face Width, Before Moving on to More Specific and Nuanced Questions.
End. the Frame Styles, Then bolivia mobile phone number list Go Into Detail About Color, Material, and Even Ask About Your Recent Eye Exam. Warby Parker Image via Warby Parker After Answering These Eight Questions, You Get Personalized Product Recommendations That Meet Your Specific Criteria. You Can Choose Five of the Recommended Products to Try for Free. Warby Parker Quiz Image via Warby Parker It's Almost Like Having a Personal Shopper Do All the Work for You, Starting With Picking Out the Things You're More Likely to Want .
the Last Point is Especially Important. Allowing Customers to Choose Better Matching Products Means You Can Reduce the Number of Support Requests or Returns. According to a Report by Freshworks, of Retail Consumers Expect Prompt Responses to Service and Support Requests. Here Are the Consequences of Poor Customer Service: Freshworks Image From Freshworks Instead of Placing This Burden on Your Support Team, Use Quizzes to Recommend the Perfect Product to Consumers and Generate Leads in the Process.