Updates in CoMagic.Consultant

[ashammi258]

Content
New functionality
Bug fixes
Improvement of the "Operator Workplace" application.

New functionality
The notification system has been redesigned. A new type and logic for notifications about a new chat , a message from a visitor and an operator have been added.
The list of site visitors now includes a search by visitor name.
If the visitor's name is known, the name is iceland phone numbers shown in the chat history instead of the visitor's ID.
The logic of the "Unavailable" status has been changed. When the "Unavailable" status is set, the operator will be able to close all of their active chats, but will not be able to participate in the distribution of chats.
You can now forward requests from the application to any arbitrary email.
The operator now has the ability to independently disable in the application those message templates that he does not use.
Added display of the full name of the operator with whom the visitor is talking.
Added search by city to the list of visitors.
When the "Call Generator" form is shown to a visitor, when he leaves the site, the visitor's status changes to "Lead Generation" so that when working with the form, he can no longer be invited to chat.
Now the "Phrases" button will be unavailable to the operator if there are no message templates.
The logic for forming the "Missed Chat" has been reworked. If the operator on whose behalf the auto-invite was sent leaves the RMO, the first operator (on whose behalf the visitor received the invitation) is removed from the reports. And if the chat is not picked up by anyone, then this chat will be marked as missed, but the operator will not be in it.
Bug fixes
Fixed a bug with different time in chat and on the computer.
Fixed a bug with displaying the list of visitors when using filters.
The size of the tag window has been reduced. Now, for convenience, a scroll will appear in it when there are a large number of tags.
Fixed a bug where information about the advertising source from which the visitor came to the site was not always displayed.