From invoices to the new Interactive Call Processing feature: another update to Virtual PBX
Posted: Tue Dec 24, 2024 6:25 am
Moons change, people grow old, and Virtual PBX grows younger and becomes more convenient. And here is what has improved after the latest release:
A new closing document "Invoice" has appeared in the Personal Account in the Account section, which is required by many clients (for example, for submission to the tax service). Now you can not contact the UIS consulting department with a request to prepare this document, but receive it in a few clicks.
With the help of Interactive Call Processing, you can now also set messages for the employee (we have added an example to the section with instructions), that is, the belize phone numbers prompt can now be configured in either of 2 ways:
by setting up the operation in your Personal Account;
via an external system response (the external system response has priority over the employee message settings in the Personal Account).
The problem with generating a reconciliation report in the Personal Account has been fixed, and now when creating a document, information about the guaranteed payment is taken into account.
Now one SIP line cannot be linked to several employees, which eliminates confusion during setup.
In the release we also:
accelerated loading of the Personal Account (interfaces for purchasing a number and call log);
fixed the saving error when inserting scenarios;
fixed the error of incorrect saving of notification settings;
fixed a bug where there was no access to a saved record;
corrected the hint texts.
A new closing document "Invoice" has appeared in the Personal Account in the Account section, which is required by many clients (for example, for submission to the tax service). Now you can not contact the UIS consulting department with a request to prepare this document, but receive it in a few clicks.
With the help of Interactive Call Processing, you can now also set messages for the employee (we have added an example to the section with instructions), that is, the belize phone numbers prompt can now be configured in either of 2 ways:
by setting up the operation in your Personal Account;
via an external system response (the external system response has priority over the employee message settings in the Personal Account).
The problem with generating a reconciliation report in the Personal Account has been fixed, and now when creating a document, information about the guaranteed payment is taken into account.
Now one SIP line cannot be linked to several employees, which eliminates confusion during setup.
In the release we also:
accelerated loading of the Personal Account (interfaces for purchasing a number and call log);
fixed the saving error when inserting scenarios;
fixed the error of incorrect saving of notification settings;
fixed a bug where there was no access to a saved record;
corrected the hint texts.