Collect structured feedback and preferences directly from users

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Rajubv451
Posts: 81
Joined: Sat Dec 21, 2024 3:32 am

Collect structured feedback and preferences directly from users

Post by Rajubv451 »

Actionable Insights: Optimize bot conversion funnels, identify confusing steps, understand user intent, and refine automation sequences.
User Segmentation & Tagging:

Purpose: Categorize users based on their interactions, preferences, or demographics collected via the bot.
Metrics: Tags applied to users based on:
Answers to qualification questions (e.g., industry:finance, role:manager).
Lead magnet downloads (e.g., downloaded:eBook-A).
Product interest selection (e.g., interest:software-X).
Behavioral patterns (e.g., high-engager, inactive).
Tools: Integrated bot platforms with CRM/MAP capabilities, or custom spain telegram mobile phone number list integrations with external CRMs via Zapier/Make.com or direct API.
Actionable Insights: Drive hyper-personalized messaging, send targeted drip campaigns, and offer highly relevant promotions to specific audience segments.
Survey & Poll Data (via Bots):

Metrics:
Responses to multiple-choice questions.
Ratings (e.g., 1-5 scale).
Limited open-text responses (if the bot supports it).
Tools: Native Telegram polls (for simple insights), or more advanced bot features for multi-question surveys with data logging.
Actionable Insights: Validate ideas, gather product feedback, assess satisfaction, and inform content strategy based on direct user input.
Integrating Telegram Data for a Holistic View
The true power of Telegram data lies in its integration with your broader marketing ecosystem.

CRM (Customer Relationship Management):

Integration: Push lead data (name, email, phone, interests, qualification score) collected by your bot directly into your CRM (e.g., HubSpot, Salesforce, Zoho CRM).
Benefit: Provides a 360-degree view of your leads and customers, enabling sales teams to have full context before outreach.
Marketing Automation Platforms (MAP):

Integration: Connect bot interactions and segmentation tags to trigger automated email sequences, SMS campaigns, or other cross-channel nurturing flows (e.g., ActiveCampaign, ConvertKit).
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