key e-Commerce mobile app features examples
By offering your customers the option to fill in their company russian virtual mobile number data and getting an invoice easily, you’ll be addressing the needs of a specific segment to build customer loyalty and the optimal checkout experience.
User benefits: Users can easily add their company data and order an invoice.
11. Returns and checking the return status
Online shopping can be tricky, and products customers receive sometimes depart from what they imagined to be, or one of their features is wrong (for example, size or color). That’s why developing a smooth returns process is so important. By offering a clear returns procedure and the option to check the status of returns easily, you’ll enhance the transparency of your store and become more trustworthy in the eyes of customers.
User benefits: Users know that returning products will be easy, so it eliminates their fear of a misguided purchase.
12. Checking the shipping status
Another nice-to-have feature many online stores provide is the option to easily check the shipping status of items ordered in the store. Offering this option helps to boost your transparency and enhances the quality of interaction customers have with your store after completing the purchase.