Using VoIP Telephony in Business

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Selection and installation of equipment and software:
IP phones and/or softphones. Purchase and configuration of IP phones. Popular manufacturers Yealink, Polycom, Cisco.
Selecting a PBX solution. For example, Asterisk (open source), 3CX (commercial software) or cloud solutions such as RingCentral, Twilio.
Network setup:
Virtual Local Area Networks (VLANs) Separate voice and regular cameroon email list traffic to optimize performance.
QoS (Quality of Service). Setting priorities in the network for voice traffic to ensure high quality calls.
PBX configuration:
Creating user accounts: Adding employees to the system, assigning them internal numbers.
Configure call routing: Define rules for how incoming and outgoing calls should be handled.
IVR (Interactive Voice Response): Set up an automatic answering machine menu to distribute calls.
Connecting to a SIP Trunk
Selecting a SIP Trunk Provider: To connect to a public landline or mobile telephone network.
SIP Trunk Configuration: Configure connection settings, authentication, and call routing through a SIP trunk.
User training
Employee training: Conducting training on the use of new phones and software.
Documentation: Creating instructions and reference materials for employees.