YouTube Artur Jablonski

[sumaiyakhatun26]

Offer something!
A discount code for your next purchase? Cashback? A free gift? A special voucher? Access to a special social media group?



Consider what you can offer your customers in exchange for leaving a review .

Think about what will be truly valuable and valuable to them and… just offer it to them.

When you ask customers to leave a review or opinion, you are asking them for a lebanon rcs data favor. Remember that!

Make it easy and fun for them.

If possible, limit your form to one page – the fewer steps, tabs, and clicks, the better.

Include only the information necessary to provide such an opinion – get rid of the rest!

The rule is simple: the more accessible the process, the greater the likelihood that it will be successful.

You can also ask them to write a few sentences of review on your social media.

Ask probing questions
Trends, technologies and circumstances change, but some things remain the same.

People always want to be noticed and heard .

That is why ongoing brand communication, discussion in the comments and a proactive attitude are so important.

If such an opportunity arises, take advantage of it.

A properly conducted conversation and asked questions will help you understand the broader context of the client , their deeper problems or motivations. And most importantly – answer them.

Trustpilot research clearly shows that as many as 64% of consumers are more likely to buy from committed brands than from those that present themselves as perfect and flawless.

Collecting reviews, managing customer feedback and using it as social proof at different stages of the customer journey is always a great way to build trust and increase sales. Trust is always valuable – no matter the circumstances.