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Customer feedback creation web form

Posted: Tue Jan 28, 2025 5:17 am
by asimd23
Creating a form is child's play in SeaTable

In addition, you should think about how you can automate the feedback collection process or make it as simple as possible right from the start. Only when you receive a constant stream of regular new customer feedback can you take the next two steps and work on improving your product.

Step 2: Evaluate the collected data
Once you have the feedback you want greece rcs data from your customers, you need to filter out the information that is relevant to you. Use categories to group the data sets from your questionnaire in a meaningful way. So once you have collected the feedback and clustered it accordingly, you can start to extract insights from customer feedback.

Analyze weaknesses and potentials
Let's say you want to make improvements to your product, identify current pain points, and find out why your customers don't recommend your product. To do this, you can create a new view to filter , sort , and group the survey results . Look for the responses with a low NPS score and organize the feedback into relevant categories. You can create a separate view for each analysis you want to do, so you can access it anytime in seconds.