How to write a bug report?
Posted: Mon Jan 27, 2025 4:38 am
Let's look at several important nuances that a novice tester needs to take into account:
Title size . This part of the bug report helps the developer quickly understand the essence of the problem. The title should not be too long or too short.
Localization . A tester must not only find a bug, but also describe it correctly. Otherwise, developers will be solving a problem that has nothing to do with their responsibilities.
Attachments . If the bug is visual or UX (for example, incorrect layout singapore rcs data was found or a button does not work), then screenshots should be taken for clarity. This way, the developer will understand what the user sees when an error occurs.
Reproduction steps . You shouldn't start with the "Turn on the computer" step. The steps should be described as precisely as possible, without vague wording. For example, "click the "Start" button, scan any product from the task."
View of the problem . The specialist must put himself in the customer's shoes. For example, if the text does not fit in the field, does such an error interfere with the business? This is necessary to correctly assess the seriousness and priority of the defect.
Actual and expected results . If the tester describes the problem unclearly, the developer will have to ask him clarifying questions. For example, the actual result is that the button does not work, and the expected result is that the button works. Such a description does not give the developer any understanding of the essence of the problem.
A bug report may be adjusted depending on what stage of life the bug is at.
Typically, after a bug is discovered, it goes to the "New" stage. Once all fixing work is completed, it will receive the "Closed" status.
Title size . This part of the bug report helps the developer quickly understand the essence of the problem. The title should not be too long or too short.
Localization . A tester must not only find a bug, but also describe it correctly. Otherwise, developers will be solving a problem that has nothing to do with their responsibilities.
Attachments . If the bug is visual or UX (for example, incorrect layout singapore rcs data was found or a button does not work), then screenshots should be taken for clarity. This way, the developer will understand what the user sees when an error occurs.
Reproduction steps . You shouldn't start with the "Turn on the computer" step. The steps should be described as precisely as possible, without vague wording. For example, "click the "Start" button, scan any product from the task."
View of the problem . The specialist must put himself in the customer's shoes. For example, if the text does not fit in the field, does such an error interfere with the business? This is necessary to correctly assess the seriousness and priority of the defect.
Actual and expected results . If the tester describes the problem unclearly, the developer will have to ask him clarifying questions. For example, the actual result is that the button does not work, and the expected result is that the button works. Such a description does not give the developer any understanding of the essence of the problem.
A bug report may be adjusted depending on what stage of life the bug is at.
Typically, after a bug is discovered, it goes to the "New" stage. Once all fixing work is completed, it will receive the "Closed" status.