AI-powered virtual assistants have several advantages

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Summary: Want to boost your profitability? Discover best practices for chatbots for customer service, sales, and engagement.
Businesses are always looking for new and creative ways to improve customer experience and maximize their return on investment (ROI). Chatbots are one of the technologies that have changed the game in this area.

These types of , from improved customer service to increased engagement and revenue. Below we include important statistical information about chatbots in 2024 :

A total of 1.4 billion people around the world bahrain whatsapp number database actively interact with chatbots and rely on them to obtain detailed information and solve problems.
58% of B2B companies and 42% of B2C companies have integrated chatbots into their websites, recognizing their effectiveness in improving customer interactions.
40% of millennials regularly interact with chatbots, and they have become their preferred mode of digital communication.
Chatbot adoption has increased by 92% since 2019 , indicating a shift in their use as the preferred medium for brand interactions.
46% of companies use chatbots to convert voice to text, thus streamlining communication channels and improving accessibility.
These are impressive numbers! If your business isn’t yet taking advantage of chatbots, the question you need to ask yourself is: What are you waiting for?