Let's see together with Floriana Capone, the Ecommerce Lawyer, what information is necessary to insert into your WooCommerce site to have a compliant e-commerce .
Table of Contents
What information is required to have a compliant e-commerce site?
What must the conditions of sale contain for my e-commerce to be compliant?
What information should the product sheet contain?
What does the Privacy Policy provide during the checkout phase?
What is the correct return procedure for a compliant e-commerce?
What are the indications of the e-commerce regulation on sending promotional emails or newsletters?
What information is required to have a compliant e-commerce site?
To have a compliant e-commerce, you must comply with the indications of the E-commerce Regulations and the Consumer Code, according to which the following information should never be missing:
identity of the seller (name, registered office, registration russian numbers in the Chamber of Commerce, REA registration, share capital);
information on shipping costs;
accepted payment methods;
terms and conditions of sale;
Privacy Policy and Cookie Policy.
This information should be included in the footer, so that users can see it at any time while browsing.
WooCommerce, in this case, cannot help you have a compliant e-commerce since the plugin does not automatically generate all the legal documentation.
According to the law, the conditions of sale must contain some mandatory information, including information on the purchasing procedure, explaining to the user how to complete the order, on the right of withdrawal and on the legal guarantee.
The terms and conditions for an e-commerce site must be understandable by the site's target audience.
To have a compliant WooCommerce site , therefore, this section must be written in clear and easy to understand language.