This must be taken into account early on in the planning. The reason for this is that these specialized service providers currently operate in a very dynamic market environment that is characterized by high utilization and increasingly international roles (SME/presales). Responding to the catalog of criteria requires a whole team of experts, especially in the case of high individualization and granularity, who must find out and coordinate the answers. As previously mentioned, the specified response formats enable statistical evaluation. This allows benchmarking to be carried out, which is used to determine a shortlist.
architectural glasses
These and many other technical questions arise when selecting a CRM. Therefore, the architecture perspective must always be taken into account and incorporated into the process. This can be done as early as the creation of the criteria catalog, but at the latest when examining the shortlist candidates and before the final decision is made. If the company itself turkey consumer email list does not have sufficient architecture expertise, independent consulting companies can provide the relevant expertise to identify any critical project hurdles at an early stage.
MVP instead of Big Bang
When planning a project, companies are faced with the challenge of choosing the type of implementation. This decision depends on a number of influencing factors. In practice, it has been shown that in the case of CRM systems, iterations should always be used, with an initial MVP being developed and tested with a sample process or product. In further iterations, the portfolio of business processes or managed products is then completed, taking into account the experience gained previously. This ensures that the complexity remains manageable during development or implementation and that a high-performance application is gradually created, as was originally intended by the company. Phased or interactive implementation shows its advantages, particularly when it comes to testing and quality assurance (QA) and when going live. A big bang implementation, on the other hand, can be afforded by all companies that place a special focus on testing and QA activities in the project and can provide the necessary resources for this.
On-premise or SaaS, integration capability or system breaks?
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