The interaction between followers and companies is done through emojis; that is, you send a message such as, for example, “exclusive launch for the month of January available from 12/15” and whoever is following your channel will use the emojis to react .
2. There is no possibility of segmentation
That is, we send the same message to everyone who follows the channel.
However, if you want to create targeted campaigns through WhatsApp Business through Digisac, you have this possibility.
Simply select the “tag” that indicates the desired audience or upload a how to write philippine phone number spreadsheet with the users’ names and telephone numbers.
To understand how “tags” work, click on the link below.
If you don't know yet, we are a digital PABX platform where you can integrate the main service platforms, including Facebook, Instagram, WhatsApp, Telegram, Google My Business, SMS and Reclame Aqui.
In addition to sending bulk messages via WhatsApp and SMS, you can also schedule appointments, insert integrations, and access reports on service and much more.
Visit our website https://www.digisac.com.br/ and request a free trial of the platform.
3. No automation capabilities
If you use WhatsApp Business through Digisac, you will be able to provide initial support via chatbot, but this automation is not available on WhatsApp channels. The platform also does not allow us to schedule campaigns.
In addition to the 500 million monthly users using WhatsApp channels, the tool gained prominence in the country as celebrities and well-known brands began using it to share exclusive content.
Some examples are: Luciano Huck, TV Globo, Netflix, and even technology sites like TechTudo.
How can businesses use WhatsApp channels?
Just like large companies, you can share content with people who have just discovered your business, or who want to buy/hire the solution you offer and send offers.
Therefore, by putting these tips into practice, your business can reach and help people in the 4 stages of the purchasing journey .
The interaction present in these channels will certainly provide you with ideas about what information attracts and sparks people's interest.