B2B e-commerce Survey Preview from Prayogo Ryza Sulistiyo

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For a more detailed explanation, please download the research report titled “A Study of B2B Commerce Services in Indonesia 2018″ initiated by DailySocial together with Jakpat Mobile Survey Platform, for free here . Some points discussed in the report:

Potential B2B market share in Indonesia, looking at global growth trends.
Public understanding of B2B commerce.
Characteristics and variety of B2B commerce features that are already operational.
B2C eCommerce
The B2C ( business to consumer ) ecommerce sector is a list of bulgaria cell phone numbers common business model in the ecommerce market. In fact, the B2C sector is a business model that is always on people's minds when they hear the word 'ecommerce'. B2C ecommerce transactions resemble the traditional retail model, where businesses sell services/products to individuals, but the business is run on an online platform instead of a physical store.

c2c ecommerce business model
Examples of B2C ecommerce players in Indonesia are Blibli, Jd.id, and Lazada. However, DailySocial's report indicates a blurring of boundaries between B2C and C2C ecommerce as seen from reputation assessments. Reputation assessments are generally based on consumer trust formed from several factors, including product guarantees, service quality, and the effectiveness of the system presented.

ecommerce business model
From the reputation assessment, each has a fairly balanced number, Blibli and Tokopedia get the highest numbers. From the assessment table above, Shopee has the top ranking in terms of cheap products and free shipping costs.

Meanwhile, JD.id strengthens the brand with a guarantee that its products are genuine. The merging of the C2B and B2C categories is also indicated by the presence of an “Official Store” in the online marketplace – for example, certain brands have a special place on Bukalapak to sell products from their official distributors. The implication is that it actually strengthens the SKU of the products owned by C2C, this is also validated in the assessment of product completeness with the highest percentage obtained by Tokopedia.

However, one of the advantages that B2C players can optimize is around customer experience. Some aspects that are starting to be explored include emphasizing product quality, improving logistics services – for example Lazada accommodates eLogistics services independently or works with on-demand services for one-day delivery , more diverse payment options – allowing mechanisms such as cash-on-delivery .