Trends in chatbot development:

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Tip: Integrate email marketing with your CRM system. This will allow you to effectively track customer behavior and create personalized offers.
Chatbots: assistants that work 24/7
Chatbots are becoming indispensable for businesses due to their ability to automate customer interactions. They not only save time but also improve the customer experience.

Advantages of chatbots:
Personalized interactions: Chatbots can respond to customer requests based taiwan email list on their preferences.
Integration with artificial intelligence. Modern bots recognize customer emotions and provide appropriate recommendations.
Proactive communication. Bots can send useful information to customers even if they haven't initiated contact.
24/7 availability. Bots work without interruption, responding to requests at any time.

Customer sentiment analysis.
Integration with AR/VR to create innovative customer interactions.
Using predictive analytics to provide personalized recommendations.
Messengers: a fast and effective communication channel
The average person checks instant messaging every 5 minutes, making it one of the fastest ways to communicate with customers.