But if after many years (more than five years) of running a business

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In addition, this OTA platform has a fairly large customer database and at the same time they also carry out various marketing activities. Read: Advantages of using OTA platforms in the homestay business However, if your business is too dependent on OTA platforms, it is not a good situation. At the very least, you need to be able to find and acquire your own customers , without having to rely entirely on OTA platforms. I understand that at the beginning, it may be a bit difficult for you to move on your own, and you need an OTA platform to supply you with customers.


you still rely entirely on the OTA platform, I don't think this is a healthy thing. Over hong kong gamblers phone number data the past five years, there should have been an effort on your part to conduct your own marketing, and any customers you acquire through the OTA platform, you save their contact information and enter it into your own customer database system. This way, if the customer wants to come to your place again, they can deal directly with you. I mentioned earlier that relying too much on OTA platforms means that you will eventually have to share profits with the OTA platform.


Just imagine, what if in the future, the OTA platform wanted to increase the commission rate they charged you, from 15% to 20%. Are you willing to share profits with the OTA for as long as you are still running this business? However, if you rely too much on the OTA platform, you will have to agree to any policy changes that occur. (5) Lack of interaction with guests who come to stay When using services from an OTA, you will not interact directly with the customer who makes the booking. Typically, these customers will also only deal with the OTA.