What is Digisac? Learn all about the platform

Joywtseo421 · Post by **Joywtseo421** » Mon Jan 20, 2025 9:13 am

Fast communication and personalized customer service are key to building loyalty and developing a successful business. But how can we meet the demands of a world connected by different means of communication? Digisac is the answer .

View, respond to and automate contact between customers and your team in an agile and humanized way. All this on an intuitive platform that allows the integration of several apps in one place.

Digisac is the true PABX that connects the main digital communication media currently used. The idea is that you can have a multichannel platform to facilitate the management of your service in your company.

Continue reading this article to learn more about what Digisac is.

Digisac Features
In addition to integrating communication channels such as WhatsApp, Instagram, Reclame egypt phone number library Aqui and others, the platform allows you to create quick responses to speed up service.

It is also possible to manage and define the departments, positions and powers of each function, as needed. This contributes to more effective internal and customer communication.

In the platform’s “Overview” tab, you can graphically analyze customer service reports. Another option is to monitor calls in real time, access conversations by protocol and evaluations (NPS).

Does Digisac have a chatbot?
Yes, the platform makes it possible to automate and standardize services through the chatbot .

This way, it is possible to speed up processes through the robot and simplify the attendant's work. The chatbot is receptive, so it can be configured to direct the call according to the company's needs.