How small and medium-sized merchants can use official accounts to stay with customers LINE during the epidemic Share to Facebook In the second week of May, Taiwan fell into the most severe epidemic prevention crisis since the global COVID-19 epidemic. The anxiety and panic became more intense. Last year, consumers’ shopping habits returned to online platforms again. The biggest impact was on physical merchants. In the face of a sudden epidemic outbreak, how can small and medium-sized businesses make good use of their official accounts to respond quickly? The following provides different scenarios to explain how merchants can "connect" with customers through official accounts and continue to maintain interactions with regular customers.
Service type adjustment notice 1. Faced with the transformation of service types, catering businesses can use full-page graphic messages and simple text messages to inform friends that they will no longer cyprus phone number data provide dine-in services in the near future, and encourage customers to use more take-out and home delivery services. In the picture and text menu permanently placed at the bottom , so that friends can conveniently use this service content at any time. 2a822297a1b0eb80406b60f3d7b7ffc5.png 3. Catering merchants that provide takeout services can turn on the LINE Call function , which not only provides customers with an additional ordering channel, but also has an automatic reply function for busy lines so that you will not miss any order!
Add takeout and delivery services and discounts to the basic files and status messages to maximize your new service exposure. b806387dd561720c9239c4b55f9a4a7e png As the epidemic heats up, takeout delivery has gradually become the main way for consumers to dine. In order to help catering businesses keep up with this lifestyle as soon as possible and make operational adjustments, LINE has launched takeout delivery. LINE supports you, free of charge. The monthly account fee and designated module fee plan hope that we can work with merchants to overcome the epidemic.