Earn more positive customer reviews

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Another way to maximize from good customer reviews is to earn more of them. Not only will your customer feedback serve as vital data for improving your communications and service, but the better the reviews you get, the more you will benefit.

From signing up to popular review platforms to incentivizing your customers to leave reviews across platforms in exchange for free shipping or a discount code, there are many ways you can earn additional positive feedback.

2. How to tackle negative customer reviews
We’ve covered how to make the most of phone list positive online reviews, now let’s look at the murkier waters of tackling negative customer reviews.

You might be surprised to learn that when someone comes across a bad review, they will spend around five times longer exploring or browsing the website.

Deal with your negative reviews the right way and not only will you show everyone how dedicated you are to your customers, but you could also turn an unhappy customer into a loyal brand advocate (at the very least, you’ll resolve the issue and avoid any real brand damage).