Thanks to this, it was possible to reduce the number of "empty" visits to customers and save costs on the work of couriers, drivers and plumbers.How many truly talented, product-savvy sales managers are there in your team? One? Or several? If you don’t want to end up with a depleted department one day, everyone needs to become a strong specialist. Let’s figure out how to achieve this. First, product training It is extremely important for new sales professionals to understand your product. Without this, the most cunning persuasion techniques will not work: first of all, the manager must know exactly what he is offering, who might be interested in it and why. It is very important to remember: the client first of all comes to you to solve his problem and looks for an ally and expert in the manager who will help him with this.
If the manager can become one, then the deal will australia cell phone number list most likely take place. It is best to collect information in the company's knowledge base: this way it will be systematized and accessible at any time. , and for existing employees to add information to the base as needed. Analysis of successful negotiations Hundreds of articles and books have been written about training in sales technologies, and we hardly need to repeat ourselves. In addition, theories about sales in books always remain just theories, while your company already has managers who successfully make deals. Use their experience and train new specialists using their example! To do this, you need to connect the Virtual PBX , if you have not connected it yet, and set up the Call Recording function .
All phone conversations of managers will be saved in the system. Save the recordings of calls that led to successful deals, analyze them and sort them out together with novice specialists. The effect will be especially noticeable if they have a lot of such recordings. Think about it and help managers figure it out - what exactly do sales leaders do like no one else? How do they talk to clients, how do they achieve success? And as soon as you have some assumptions - try to test them during the next negotiations. Prompter in Virtual PBX MCN Telecom When managers start calling clients on their own, they will inevitably make mistakes at first. Despite product training, a knowledge base at hand, and studying the experience of colleagues, when communicating with difficult clients, they will forget scripts and regulations, get confused in promotions and technical specifications.