Most databases will have at least 2 fields 'name' and 'phone number', but many of you ask: 'Is this Mr. Duong's phone number?' It sounds very mechanical and boring, and the customer will most likely say 'no', or 'you are busy'…because they know they are receiving a sales call.
Instead, say: 'Hello Mr. Duong!' It sounds more friendly, enthusiastic and easier to catch the attention of customers, because they think it's probably someone they know. A good start leads to a good ending. If the customer answers 'yes' or 'yes' to the first question, then maybe you can move on to the next step (meeting, asking for email...) smoothly. Remember: Hello Mr./Ms...., instead of, is this your phone number...?
Not asking permission before speaking
Sometimes I'm in a tense meeting, arguing with my boss mailing address example philippines and colleagues, and then a friend calls. After greeting them, I start talking nonstop, without knowing if the customer is available to listen. From now on, always remember to ask the customer's permission before talking: 'Excuse me, may I talk to you for a moment?'. Only when the customer agrees can we talk, otherwise we'll call back later. You must never open your mouth and just talk like a robot, without knowing whether the other person wants to listen or not. You must respect the customer to expect to receive sympathy from them.
Setting the wrong goals for phone calls
No one can sell anything over the phone. This is especially true for high-value products like real estate. In 2010, I sold a plot of land in My Phuoc 3 to a woman working at Agribank Hanoi through 48 emails and many phone calls without ever meeting her until the notarization. But this is a very rare event with a very low probability of happening. You should aim your calls at asking for emails, asking for appointments, inviting to see the project, not trying to sell.
There is a person who sells apartments and when calling new customers, he describes it like this: Sister, this apartment has 2 bedrooms, located on the 6th floor, when you open the door you will see a shoe cabinet and a kitchen, a living room on the right, a master bedroom, a small bedroom on the left, and a balcony... If the customer can imagine it, I will die immediately. Worse, people can imagine it in the direction of: 'Oh, this person is selling a concrete box!' You work regularly at the project, your image of the product is clear, but new customers have never come to see it, so they don't know how big, wide, long, or narrow the product is.
Instead of talking endlessly, you should ask for the email and send pictures for the customer to see, it will be much more intuitive. Or ask to meet the customer, invite the customer to the project, have a sales kit ready, face to face then the consultation will be clear and effective. Remember, do not describe the house over the phone, do not try to sell over the phone.