Success Story with Temaiken Foundation

[seonajmulislam00]

QlikView offers Temaiken support for the systems area, since they are no longer the information funnel. Today, decision making is much more pleasant and the Systems area is on top of the business vision, that is business intelligence. Likewise, QlikView allowed to improve the operational results in gastronomy by better distribution of costs, profitability and quantity of products.

There were no obstacles in its performance and implementation, in fact it really surprised us. » Héctor Calina, Head of Systems.

With 400 employees, the Temaiken Foundation is a national organization that works to protect nature, educating, researching and conserving species and ecosystems, prioritizing native ones, together with other institutions and involving the whole society.
On its 29 hectares, the Temaiken Biopark has attractions such as an aquarium, a farm with typical Argentine countryside animals, a 360º cinema, interactive centers and a space designed especially for birds, in addition to its restaurants and inns.

Every year, 4,500 students from the interior of the hungary number data country participate in its educational workshops, 120,000 attend its educational programs and, since it opened its doors, it has been visited by more than 6,500,000 people.

When turning to Qlik, Temaiken faced several challenges:

Provide information that allows for improved management of the gastronomic area.
Segmentation of park entry profiles.
Analysis of information for decision making in the areas.
Respond to needs in real time.
According to Calina: “The reports were static and the accessibility required for decision-making was not easy. The need for BI software was seen, but its categorization, mostly `World Class` applications, had little success in the market.”

Temaiken food courtRegarding the situation in the Temaiken areas, Calina says that “both the Operations Department, in charge of the park’s gastronomy, and the Promotion and Diffusion Department, responsible for generating income, managed data in spreadsheets, losing days and hours of work producing reports. Although everything was in order from an accounting point of view, the analysis of the information needed to be improved.”

Calina recalls what triggered the decision-making process within the Systems area: “The Foundation has different categories for admission to the park: senior admission, junior admission and senior admission, with a subcategorization representing admissions with promotions. In a promotion, it was possible to count how many admissions of this type had been made, but the analysis of said admissions was lacking.”

The first impression of QlikView was auspicious: “The supplier came to the meeting with a CD, installed the application on a Foundation notebook and requested access to the transactional database. Within a few hours, real company data was being analyzed. The whole process was very fast and amazing.”

“From then on, the supplier that would accompany us in the process had already been defined. The disadvantage was that it was a risky decision since QlikView was not so well known in the local market at that time,” adds Calina.

Finally, the QlikView team set a start date for its operations: “The financial year at Temaiken Foundation begins in April. It was December and they had set a target date of March 1, 2008 as the date to begin using the tool. The idea was that all the information analysis would be useful for decision-making in the following year.”

Recommended article: What to expect from your Business Intelligence Solution?
QlikView got to work: “To reduce the risk, two prototypes were designed, one for Gastronomy (premises and gastronomic management) and another for Promotion and Diffusion (park income).”

The last step was to present the applications to the General Manager for approval, and Calina comments on how this decisive moment was: “It was a unique opportunity and there should be no margin for error. That is why we decided to thoroughly evaluate the tool. We jointly tested the functionalities with the area managers, which allowed us to adapt them to their needs and requirements.”

Hector highlights the commitment of the QlikView team to move forward in the process and obtain approval: “We were there in January and they supported us at all times, even though we didn’t know if we were going to keep their product. So the Operations Manager gave us the go-ahead to continue moving forward.”