Now that you know the incredible benefits you and your customers can get with a chatbot, you're ready to start looking at how to integrate one into your website. Follow these steps for best results.
1. Determine why you are adding a chatbot
What purpose does a chatbot serve? Think about your audience and their needs. Then you will know what features you want the chatbot to offer so you can choose the right provider for you and your customers.
2. Select a chatbot provider
When choosing a chatbot, you will find that there are many options on sweden email list the market today. The best option is one that has both AI functionality and live chat capabilities, so that the AI can transfer the conversation to a real person when needed.
You'll also want to look for an option that connects seamlessly to your knowledge base so you can import FAQs and other data.
3. Train your bot with conversation flows
You control the pleasant messages the bot sends to start conversations and gain insight into the user's intent. You can help your bot understand context based on your products and services by designing conversation flows.
Over time, your knowledge base will grow based on your bot's conversations, but you'll need to help it get started.
Integrating a Chatbot into Your Website
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mehadihasan123456
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